Packaging World: What are some ‘under the radar’ services that contract packagers perform, and how do they come about?
Bill McNeil: When consumer packaged goods companies have their products packaged, not everything always goes according to plan. Packages get mislabeled. Products can get chipped or scratched when shipped with inadequate packaging protection. The one-of-a-kind package rework and returns-handling orders that these circumstances generate are carried out most efficiently on hand-assembly lines.
