The OEMs' expertise is supplemented with information about learning styles and presentation methods. A section about customer service is included.
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Training program
Metsys Engineering (Eden Prairie, MN) now offers a training program specifically for Original Equipment Manufacturers (OEMs). The "Train-The-Service-Technician" program provides service technicians with the skills needed to prepare and present technical machine information to their audience.
Mar 31, 1999
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