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Film fits like a glove (sidebar)

Local service, validation yield dividends

Allegiance Healthcare gains benefits from its new Tiromat system that have a lot to do with geography. Tiromat has a service office in Bangkok, located only two hours from the Rayong plant where the thermoform/seal machines function. “They [technicians] can get in their car and come down if we have a problem,” says Nick Fotis, director of the packaging technical center for Allegiance. “When we had problems with the machines in one of our other international plants, someone actually had to come from the United States or Germany.”

Additionally, Fotis says Allegiance was attracted to Tiromat based on its philosophy of not making its machines with proprietary parts. This brings considerable flexibility.

“If we wanted to buy a new controller, we could pick one of our own choosing,” he explains. “Or if something goes wrong with a pneumatic cylinder, we could purchase one off the shelf and just plug it in. My understanding of the other supplier companies is that a lot of their parts are proprietary.”

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