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Education on Social Engineering Key to Cybersecurity

A panel of small, medium, and large OEMs swapped cybersecurity best practices today at PMMI's Annual Meeting. A common threat that might involve brand owners, phishing, was once considered just a nuisance. But it's getting more sophisticated by the day.

From left: Andy Lomasky, PMMI; Ben Hearn, Director of IT Operations, ProMach; Praveen Rokkam, Chief Information Officer, Delkor Systems Inc.; and Jerry Cupo, Director of Technology, All Fill Inc.
From left: Andy Lomasky, PMMI; Ben Hearn, Director of IT Operations, ProMach; Praveen Rokkam, Chief Information Officer, Delkor Systems Inc.; and Jerry Cupo, Director of Technology, All Fill Inc.

Social engineering via "phishing " attacks at the intersection of OEM vendor and brand owner/CPG are getting more sophisticated, according to Jerry Cupo, Director of Technology, All Fill Inc.; Ben Hearn, Director of IT Operations, ProMach; Praveen Rokkam, Chief Information Officer, Delkor Systems Inc.; and Andy Lomasky, IT Director, PMMI.

 “Security is everyone’s job,” Ben Hearn, director of IT operations, ProMach says. “Our employees are first line of defense.” But, the panel agreed, all it takes is one employee out of many, on one day out of many, to make a mistake. And the threats are getting sharper. 

According to Rokkam, phishing is the most common ‘nuisance’ level attack. Ransomware attacks are what really keeps IT pros up at night, so phishing--historically easy-to-spot attacks--haven't always been top-of-the-food-chain threats. But according to Hearn, these attacks have become a lot more sophisticated over the last few years.

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