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New Baggers Keep Coffee Flowing at Co-Packer

Coffee Support installs two vf/f/s machines to produce pillow packs from 2.5 to 14 oz with maximum flexibility and minimal changeover time, as well as dependable support from the supplier.

The Mercury bagger is controlled by an Allen Bradley MicroLogix PLC system with a 7-in. color touchscreen.
The Mercury bagger is controlled by an Allen Bradley MicroLogix PLC system with a 7-in. color touchscreen.

Co-manufacturer/co-packer Coffee Support of Phoenix opened in 2021 as a supplier of specialty coffee products for shops wishing to scale up their business without investing in machinery, labor, or production space. Based on the custom-crush model used for wine, the company offers services that include sourcing of green coffee, roasting, cold brewing, and packing. In addition, the CM&P can help its craft coffee clients create custom blends and design and procure packaging.

Coffee Support’s reputation is built around dependability and service. Unfortunately, the same can’t be said of a packaging machinery manufacturer that in fall 2021 supplied the CM&P with a vertical form/fill/seal machine. Less than a week after installation, the machine was down for maintenance, with the supplier offering no immediate options for support. Before the ink was barely dry on the contract, Coffee Support cancelled the agreement.

To find a replacement, company owner and CEO Jason Kyle and Executive Vice President Burke Hodge attended PACK EXPO Las Vegas 2021. It was here they encountered Matrix Packaging Machinery, a ProMach product brand, and its Mercury vf/f/s machine. Finding the bagger to be ideal for their requirements, Kyle and Burke purchased two units on the spot.

“The speed of the equipment was perfect for our needs,” says Kyle. “The reputation of reliability and service were also big factors in our decisions.”

Support extends to pillow packs

Coffee Support operates out of a 40,000-sq-ft facility with eight employees, running packaging equipment from a number of suppliers, including Weigh Right, Codi, and Torr Industries, among others. Its largest customer is a food distribution company doing around 800,000 lb per year of roasted coffee. Its smallest client is a startup cold-brew company doing one pallet of canned cold-brew coffee a month.

Kyle says Coffee Support was launched to address a need in the specialty coffee space for clients to scale while maintaining their craft and quality story. “Equipment and space can be expensive,” Kyle notes. “Many shops have to turn down large opportunities or risk capital. Coffee support allows any shop to take on any volume without the risk of capital or labor challenges.


Watch video    Watch this video on Coffee Support’s services.

“We are structured to act as a seamless extension to our customers’ current business,” he adds.

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New e-book on Flexible Packaging
In this e-book, you’ll learn key considerations for vertical and horizontal f/f/s and how to choose between premade bags and an f/f/s system. Plus, discover the pitfalls to avoid on bagging machinery projects.
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New e-book on Flexible Packaging