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Five tips for working with suppliers on projects

Here are five tips for working with suppliers on projects.

1. Deal with the right person. Find the person on the supplier side who has the proper technical knowledge and authority to help you, rather than going through the supplier’s salesperson in the hopes that they can translate. Ideally the person you deal with will be the one responsible for the design of the equipment.

2. Create an action document. Create one action document that lists who’s doing what, and the status of each item, rather than sending 1,000 e-mails. Schedule formal design reviews where you review the document together and assess status. This can be accomplished over the phone; it doesn’t necessarily need to be face-to-face. The supplier should take ownership of maintaining and updating this document throughout the project.

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