Pacific Scientific: Real-time engineering answers

Customers receive instant answers from engineers for questions pertaining to Pacific Scientific’s (Rockford, IL) motion control products or applications through the company’s Web site.

Visitors click a help icon on the site’s home page and log in to access an engineer. The company says end users, distributors, OEMs, and students have “chatted” with engineers to discuss not only products and applications, but concepts and broad applications as well.

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