Cup filler makes quick work of thick, sticky cream cheese

J&L Food Specialties invests in a rotary piston filling and sealing machine that easily packages its viscous cream cheese spreads with speed and accuracy, resulting in a savings of $75,000 plus/yr.

J&L uses the rotary DOSOMAT to fill, seal, and cap its cream cheese spreads in 8-oz retail cups at 75 cups/min.
J&L uses the rotary DOSOMAT to fill, seal, and cap its cream cheese spreads in 8-oz retail cups at 75 cups/min.

Packaging cream cheese is no easy task. Just ask J&L Food Specialties. The Glassboro, NJ-based manufacturer of flavored cream cheese spreads spent several years grappling with how to deal with the product’s high viscosity, which proved troublesome for its original packaging equipment. But those operational headaches are a thing of the past now that J&L uses the Waldner DOSOMAT, an automated rotary piston filling and sealing machine that provides consistent and reliable packaging of its cream cheese products by significantly increasing throughput, ensuring filling accuracy, and reducing downtime.

J&L produces about 750,000 lb of specialty cream cheese spreads annually as a co-packer and under its own brand. The family-owned company manufacturers 42 types of cream cheese spreads, including its popular Cajun Crab Dip, Cheddar with Horseradish, and Fire Roasted Red Pepper spreads, distributing them throughout the Midwest, East, and Southeast regions of the U.S. Over the last few years, the demand for J&L’s products has grown. In addition to buying the traditional 5-lb bulk tubs of the cream cheese spreads, J&L’s customers started requesting the products in 8-oz retail cups, too.

In a jam

In order to package its cream cheese spreads in 8-oz cups, J&L initially purchased a two-lane, in-line semi-automated piston filling machine in 2013. However, the thick consistency of the cold cream cheeses proved to be difficult for the equipment to handle. It often jammed or slowed down as a result of the product’s viscosity and cavitation in the piping of the equipment. As a result, the cups were often filled inaccurately, changeovers were difficult and time consuming, and the packaging process often came to a halt. Ultimately, the packaging equipment failed to deliver the necessary speed, flexibility, and efficiency J&L needed to meet customers’ orders.

“We are packing probably the most difficult product there is to pack. Most cream cheese manufacturers will process their cream cheese and flavor it and package it hot in the cup,” says John Esh, owner and General Manager of J&L. “We are doing a cold fill, and our product is stiff. There’s a viscosity issue here. You can’t pump it. It won’t flow. But it’s not a solid either. It’s just paste, and it is the worst thing in the world to fill. Peanut butter is easier to fill than that.”

After struggling with this packaging equipment for a year, Esh began looking for a suitable replacement that could adeptly handle the cream cheeses’ high viscosity. In 2014 at the PACK EXPO International packaging trade show in Chicago, he came across PTI - Packaging Technologies & Inspection, the North American distributor for Waldner, a Germany-based manufacturer of fully automatic filling and sealing equipment. After Esh explained the challenges his packaging equipment faced with J&L’s products, PTI suggested he use the Waldner DOSOMAT to package the cream cheeses with efficiency.

Esh got to see the DOSOMAT system in action. Accompanied by Waldner Managing Director Karl Angele, Esh traveled to a cheese plant in Germany that uses this same equipment to package a product of similar viscosity and texture to J&L’s cream cheeses. He was impressed with how the DOSOMAT automatically packaged the products quickly and without any workers manning the equipment. “I couldn’t believe my eyes. There’s nobody here making sure the cups are dropping. There’s nobody here making sure the heat seals are being done properly. All the cups were going to a checkweigher, and they all weighed within the specified range,” Esh says. “This thing was just humming along, clicking away, cup after cup after cup. It was just perfect.”

List: Digitalization Companies From PACK EXPO
Looking for CPG-focused digital transformation solutions? Download our editor-curated list from PACK EXPO featuring top companies offering warehouse management, ERP, digital twin, and MES software with supply chain visibility and analytics capabilities—all tailored specifically for CPG operations.
Download Now
List: Digitalization Companies From PACK EXPO
Annual Outlook Report: Sustainability
The road ahead for CPGs in 2025 and beyond—<i>Packaging World</i> editors review key findings from a survey of 88 brand owners, CPG, and FMCG readers.
Download Now
Annual Outlook Report: Sustainability