Create a free Packaging World account to continue reading

Consumers Still Love Their Pharmacies

New J.D. Power study reveals top mail-order and brick-and-mortar pharmacy rankings, noting that on-time delivery and ‘service with a smile’ remain difference-makers.

As a young boy, this editor remembers visiting pharmacies—sometimes referred to as apothecaries—that not only carried medicines, but often had soda fountains that could prepare your favorite soda, be it cherry red or “Green River,” or mix you a giant malted. Many were “mom and pop”-type stores, run by owners who took extraordinary pride in their ultra-shiny, stainless-steel countertops and knew just what every local customer needed, sometimes compounding the ingredients while the customer waited.

The local Walgreens offered a “drug store,” clearly separated from a restaurant that had both countertop space with individual stools and a modest number of tables, all of which were magically equipped with miniature jukeboxes. But we digress. …

Need help with your packaging project?
We’ve done the legwork to identify and vet experienced packaging and processing consultants you can contact directly for your next project. Decades of combined experience in packaging line engineering, machinery selection, package and materials development, and food processing operations.
See your advisor options now.
Need help with your packaging project?
Your liquid filling supplier shortlist starts here
30+ suppliers across sachets, pouches, bag-in-box, and stick packs. Free, no search required.
Read More
Your liquid filling supplier shortlist starts here