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At the Final Four, Coke Tips Off Certified Closed-Loop Recycling

Sports and concert venues act as both laboratories for behavior testing & classrooms for teaching consumers how to behave. Coke's third party-audited Final Four recycling campaign promises that bottle-to-bottle, food-grade PET recycling is real.

Spotted at the Sweet 16 in Boston, bin messaging clearly delineating PET bottles and aluminum cans as recyclable. The Final Four took this campaign to the next level, and it should be an ongoing, self-sustaining effort for the venues for the foreseeable future.
Spotted at the Sweet 16 in Boston, bin messaging clearly delineating PET bottles and aluminum cans as recyclable. The Final Four took this campaign to the next level, and it should be an ongoing, self-sustaining effort for the venues for the foreseeable future.

Two weekends ago, I was one of thousands of fans in attendance in one of four NCAA Sweet 16 venues in hopes my team would make it to the promised land—the Final Four, held this past weekend and concluding tonight. I left Boston’s TD Garden predictably disappointed, with my beloved Illini having been decidedly blown out by UConn.

But between the Huskies’ prolific scoring runs, I noticed that Coca-Cola had put considerable effort into arena concessions and container disposal messaging, clearly marking recycling bins for collecting plastic bottles and aluminum cans throughout the venue’s concourse. Strong messaging about circularity extended beyond the bins themselves, as an on-premises task force (I later learned these were called "green teams") of people dressed in Coke garb helped to educate event attendees about recycling and circularity—more specifically, explaining which bin they should use for their plastic or aluminum beverage containers.

It turns out that the Sweet 16 efforts I witnessed were just a precursor, laying the groundwork for an all-out effort by Coke throughout the NCAA Men’s & Women’s Final Four. Coca-Cola and its regional bottlers happen to partner with both men’s and women’s Final Four venues this year—Phoenix’s State Farm Stadium for the men, and Cleveland’s Rocket Mortgage FieldHouse where South Carolina outlasted Iowa yesterday in the women’s championship. With partnerships at both venues, this represented a unique opportunity for Coke. Since the Final Four is one of the biggest stages in sports, the company saw a chance to put a national spotlight on recycling, showing that really works.

“We've tried to use the Final Four as our flagship moment to demonstrate the work we're doing around sustainability, because it is such a big cultural event throughout North America, and quite honestly, and we know there's a lot of people who are watching,” Alex Nicolaou, director, Sustainability, Customer Stewardship, North America, told me today. “We think it's a good chance for us to show how we are trying to lead within this space.”

Coke’s Final Four recovery and recycling program

According to Coke, all PET beverage bottles and aluminum cans collected for recycling during the Final Four, either in Phoenix or Cleveland, will be recycled and remade into new, food-grade post-consumer packaging. This may have already been true for these  venues. More likely, it was aspirationally true, with significant leakage into incorrect channels, or contamination into the single recycling channel. There was no way for consumers to know either way, as such programs are rarely audited for performance and stream dependability. The resulting ambiguity around recycling at sports arenas and concert venues has contributed to consumers’ wider distrust for recycling, and disbelief that recycled materials could end up anywhere else but landfill. Infographic explaining the certified closed-loop circular plastic and aluminum waste system at play in Cleveland and in Phoenix for the Final Four.Infographic explaining the certified closed-loop circular plastic and aluminum waste system at play in Cleveland and in Phoenix for the Final Four.

"And the truth, is the metrics that we see today don't support that much the material leaving commercial venues are getting turned back into new bottles and cans. In many cases, we're actually seeing they're not getting recycled because something is not working, there's some breakdown in the value chain," Nicolaou says. 

With this captive-audience Final Four campaign, Coke seeks to win back trust in recycling by officially certifying, through a third-party auditor, that every bottle or can that a fan properly recycles at the games will indeed become food-grade packaging again.

How can the brand owner make that promise, and how can Coke overcome this entrenched distrust? The brand owner partnered with Circular Solutions Advisors to validate the recovery system and ensure a “best-in-class recycling infrastructure” has been in place at these two tournament venues. Circular Solutions Advisors has been collaborating with local materials recovery facilities (MRFs) and PET reclaimers in Phoenix and Cleveland to significantly boost the amount of material collected. In Phoenix, the target MRF is WM (formerly Waste Management), and in Cleveland, it’s Republic Services.

To perform the validation, Circular Solutions Advisors completed an analysis of the entire recycling stream, from the appearance of the recycling bins to the process getting them and their contents through housekeeping, all the way to the transfer of collected material to haulers to get recyclable content to the MRF. Circular Solutions Advisors “identified a good pathway” to ensure that all that material could really become food-grade material once again—the third-party auditor even directly handles trading that material back into the system.

“With that pathway in place, knowing that we have that closed loop now certified by Circular Solutions across both of those venues, we're trying to make sure that we can both tell the story that this is actually in place with these partners, and also ensure that anyone who's at the games have the opportunity to recycle, knowing that that bottle or can will become new packaging  once again,” Nicolaou says. “Our first big focus was making sure that we do have that that loop closed at these venues, which we’ve been able to achieve. Now, we want to tell that story, and make sure people feel comfortable drinking our drinks knowing that that package will be going somewhere to become packaging again. And we can prove that to them.”

Messaging on recovery bins

Sports stadiums and concert arenas are great laboratories for consumer behavior around recycling or other sustainability-minded consumer pushes. Coke’s and Circular Solutions Advisors’ strategy was to be extremely clear what could be recycling in the recycling bins—a relatively narrow band of PET plastic and aluminum—while communicating that everything else should go into the landfill or trash stream.

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