SC Johnson has launched Windex® Mini, a concentrated refill pouch that the company says uses 90% less plastic packaging than a traditional 26-oz trigger bottle. Notes SC Johnson, concentrates use less packaging, decrease shipping impacts, and reduce waste that ends up in landfills. Yet sales data shows U.S. consumers prefer not to refill their household cleaning bottles. This means stores won't stock concentrates, and companies hesitate to create them. With this test, SC Johnson says it wants to understand how to motivate consumers and retailers to consider trading up from traditional cleaning methods to a greener choice.
“By conservative estimates, a flexible pouch saves six times as much plastic waste that goes into a landfill compared to a traditional bottle,” says Fisk Johnson, chairman and CEO of SC Johnson. “Refilling with a concentrate is an example of a very small behavior change that could make a real difference in minimizing waste. But many people don't want the inconvenience. We want to crack the code and figure out what it would take to make concentrated refills an accepted—even demanded—choice.”
The Windex Mini concentrated refill pouch launch comes on the heels of Johnson’s speech at the 2011 Fortune Brainstorm Green conference in April. He spoke about the challenge of getting U.S. consumers to adopt concentrates, and his remarks received an enthusiastic response, the company reports. Thus began a go-to-market plan to get Windex Mini concentrated refill pouches into the hands of U.S. consumers in less than 15 weeks.
“The environment isn’t top of mind in most consumer purchases right now, but it needs to be if we’re going to address some of the challenges that future generations could face,” Johnson says. “What we try to do at SC Johnson is get product choices out there that work well and also have a better environmental profile than the ones that came before them.”
