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On-demand labels a winner for specialty chemical supplier

Despite a down economy, business has been booming at a specialty chemical supplier.

GHS-compliant labels are produced on demand at OctoChem.
GHS-compliant labels are produced on demand at OctoChem.

Business has been booming at Vandalia, IL-based OctoChem, a specialty chemical supplier that provides sample fulfillment services to some of the largest companies in the chemical, food ingredient, and biopharmaceutical industries. While OctoChem’s customers typically distribute drums of chemicals in large quantities, they are not set up to handle small sample orders of a gallon or less. That’s where OctoChem steps in, relieving its customers of the logistics involved in fulfilling small orders and keeping track of them after shipping.


OctoChem handles all operations of chemical fulfillment—from fabrication to packaging to shipping to tracking. It ships a wide range of chemical products, from vitamins, caffeine, and other food ingredients to paint pigments and additives to cosmetic products. OctoChem’s growing life sciences division also supports biotechnology companies with similar services.


OctoChem’s value proposition is the ability to quickly package and ship small samples of chemical products to companies around the world—in most cases overnight. Nearly 98% of all orders received are processed and shipped the same day, even for orders that come in late in the day.


“On any given day we might be shipping 1,600 different products to 750 different places around the world,” says Mark Langston, OctoChem’s president.


In order to work at peak efficiency, OctoChem’s packaging and labeling operations need to function flawlessly, and this is where the company identified a weak link in its logistics chain. It was relying on a combination of pre-printed color label stocks and monochrome thermal transfer printers to produce finished labels. With hundreds of different products of varying sizes and pre-printed graphics requirements to ship, it was becoming a logistical nightmare for the company to keep labels in inventory for each of the products.


In addition, as a chemical supplier OctoChem also needs to ensure that its package labels comply with the Global Harmonized System of Labeling (GHS), which among other requirements mandates color labels.

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