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Staples delivers custom box sizes with every order

Staples rolls out new technology that creates cartons sized to fit each individual order. When the program is fully implemented, Staples will produce up to 1 million custom cases/day.

The Packsize EM7 automatic packaging machine.
The Packsize EM7 automatic packaging machine.

Staples, Inc., the world’s largest office products company and second largest Internet retailer, has announced the launch of new packaging technology nationwide that customizes delivery box sizes to each order. According to Staples, its “Smart-size” packaging, developed by Packsize Intl., brings more convenience to customers in every delivery order and improves supply chain sustainability and efficiency:

• Customer convenience: With delivery boxes custom fit to each order, customers don’t need to break down oversized boxes and excessive air “pillows.”

• Sustainability: Smart-size packaging reduces air pillow use by 60% and the average cardboard box size by 20%. This results in an estimated annual carbon footprint reduction of 30,200 tons, equivalent to about 120,000 trees.

• Operational efficiency: Customized box sizes allow more shipments to fit on each line haul and more orders in each delivery truck. In addition, just-in-time packaging with Smart-size reduces costs and warehouse space from storing delivery boxes.

“At Staples, our supply chain team works tirelessly to help ensure a great customer experience with each and every delivery order,” says Don Ralph, senior vice president of supply chain and logistics at Staples. “Smart-size packaging is an important example of our commitment to supply chain excellence and sustainability throughout our operations. We’re already hearing positive feedback from satisfied customers across our delivery business.”

Notes Packsize CEO Hanko Kiessner, “Packsize is thrilled that Staples has adopted our lean packaging system. This is an inflection point for mainstream adoption of Packsize packaging technology that reduces box inventory, eliminates inefficient use of warehouse space, and minimizes wasted space and dunnage material within the shipped product box.”

Staples has implemented Smart-size packaging in several facilities in its nationwide network of delivery fulfillment centers, and will continue the roll-out through 2013.

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