ITW Hartness Launches New Website and E-Commerce Platform

ITW Hartness unveiled a newly designed website featuring an e-commerce platform, HartnessPARTS, designed for customers to order spare parts online in a user-friendly and efficient fashion.

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Itw Hartness Logo

The new site features streamlined functionality for efficient user experience and easy access to essential information on multiple platforms. “We are excited to debut our new website to all our customers, partners, and visitors,” said Tim Hudson, Vice President and General Manager of ITW Hartness. “This website is yet another demonstration of ITW Hartness’ dedication to deliver exceptional value for our customers. We continue to deliver better service to our customers through the adoption and use of digital tools that drive efficiencies as well as an enhanced customer experience.”

The website offers thorough information regarding ITW Hartness products and services such as case packing, accumulation, palletizing, line integration, equipment updates and more. Visit the site to learn more about new innovations, history, culture, customer success and leadership team. Now accessible through the newly redesigned website, the HartnessPARTS platform facilitates the ease and speed at which customers buy spare parts. Customers may create accounts that are easily manageable and allow swift and direct access to the ITW Hartness team. HartnessPARTS equips customers and ITW Hartness customer service with the right tools and support to increase productivity.

Anthony Toklo, Director of Strategic Marketing of ITW Hartness said, “76% of B2B customers say a website’s design make information easy to find. We believe the brand-new look, simple navigation and dynamic nature of the new site will enhance our customers’ experience in doing business with us. After the dedicated hard work of our team, we are pleased to offer our customers a tool that provides them with improved access to our products and services.”


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