Lenze Americas, a global manufacturer of electrical and mechanical drives, motion control, and automation technology, recently received a Rockwell Automation 2015 Quality Award in the Factored Products category. Presented at the Rockwell Automation annual supplier conference this past September, the Quality Award recognizes Lenze for excellence and marked improvements across a range of quality performance metrics, including product availability and lead-time, delivery performance, sales fulfillment, and customer satisfaction.
“We are delighted to be recognized by Rockwell Automation,” says Chuck Edwards, President of Lenze Americas. “This prestigious award is one that we all celebrate. Each customer brings to us a unique set of technical requirements and their highest expectations for quality at every level. The valued partnership with Rockwell drives Lenze to become even better at what we do and provides a powerful framework to jointly focus on enhancing customer success worldwide.”
As a Rockwell Automation partner, Lenze is committed to providing technical expertise to develop superior products and services, and delivering rapid results-driven customer service. Lenze successfully achieved quality systems recommendations and over several years significantly strengthened its infrastructure to design, plan, build, test, pack and ship Rockwell solutions. A single point of contact to coordinate seamless communications between cross-functional engineering, operations and product management helped foster a culture of trust and closer strategic alignment with Rockwell Automation business unit requirements.
“A special thanks to our team that led efforts to embrace Rockwell values and quality systems recommendations,” adds Edwards. “At Lenze, we are committed to providing fully-integrated business processes that uphold the highest performance standards and support the development of innovative solutions that meet complex automation challenges and exceed customer expectations.”