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Six tips on finding the right form/fill/seal supplier

Here are some tips to keep in mind when shopping for suppliers of form/fill/seal equipment.

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1. Be transparent and consistent. Suppliers can only quote solutions based on what you’ve told them. If you’re not consistent with the information you provide to suppliers, you’re not getting apples-to-apples comparisons. Avoid keeping small pieces of information from suppliers because they seem inconsequential. Often, they can be quite the opposite.

2. Look for industry-specific experience. A company whose strength is in snack packaging may not be the wisest choice for a frozen entrée application. Manufacturers of f/f/s equipment often build areas of strategic expertise around certain industries and applications. Request customer references for applications in your industry.

3. Find out if they play well with others. When things go well, everyone slaps one another on the back. But when a project runs into trouble, you don’t want suppliers pointing fingers at one another. Ask for a customer reference on a difficult install and find out what the supplier did to make it right. All suppliers experience bumps in the road to multivendor installations; reputable suppliers work diligently to maintain a sterling reputation with customers and the industry at large.

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