Quest Showcases Robotic Technology in Flexible One Solution to Help Manufacturers Navigate Complex Packaging Environments

Quest, a ProMach brand and manufacturer of industrial automation and robotic packaging equipment, is introducing its flexible robotic case packing and palletizing technology as part of Flexible One. This fully integrated packaging platform brings together primary packaging, secondary packaging, and end-of-line automation from multiple ProMach brands into a single, coordinated system.  

The solution was developed in response to customer collaboration and feedback, and addresses three critical challenges facing manufacturers today:

• Achieving end-to-end line flexibility amid growing product complexity and demand fluctuations.
• Eliminating operational bottlenecks caused by workforce shortages, complex changeovers, and limited floor space.
• Simplifying automation projects through a single-source solution that supports complete line integration and coordinated performance.

"Manufacturers today are being asked to do more with fewer resources while supporting a wider variety of products and package formats than ever before," said Jae Hong, Vice President and General Manager, Quest.

Flexible One solutions are designed specifically to address these challenges by combining the adaptability of robotics with the simplicity of operator-friendly controls and the performance advantages of fully integrated automation. A key differentiator of Flexible One is its production flexibility, which is driven by an integrated robotics architecture designed to optimize the entire packaging process. Working alongside fellow ProMach companies, Quest, a FANUC Authorized System Integrator, identified specific packaging technologies including pouch forming and filling and robotic case packing and palletizing, to provide a single-sourced turn-key integrated solution. Selection of the various technologies focused specifically on expanding a customer's range of primary packaging styles and materials, as well as secondary pack styles and configurations.

At the heart of Flexible One is Quest's QX250 robotic case packer and QB321 robotic palletizer, which work together to automate secondary packaging and end-of-line operations while supporting rapid changeovers, multiple package formats, changing case styles, and evolving production requirements. 

The QX250 robotic case packer supports a wide range of pouch sizes, case styles, pack patterns, and retail-ready configurations within a single system, allowing manufacturers to efficiently manage multiple SKUs, accommodate evolving customer requirements, and complete quick changeovers with minimal downtime. To make these fast transitions possible, the system features dedicated end-of-arm tooling that is stored directly inside the machine.  

The QB321 robotic palletizer further streamlines operations through recipe-driven controls that enable operators to create, store, and modify pallet patterns through an intuitive HMI without mechanical changeovers or additional tooling. Together, these capabilities help reduce operational complexity while supporting production agility for snack food, produce, cheese and dairy, ready-to-eat, meat and poultry, CPGs, frozen food and pet food industries.  

Quest will demonstrate the Flexible One system live in the ProMach Booth S-3660 at PACK EXPO International 2026 in Chicago, IL (Oct. 18–21). Attendees can experience the technology in action and learn from Quest engineers how integrated robotics can build more adaptable and resilient packaging operations.