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Integration issues squeeze machinery builders

Machinery builders find it challenging to recoup the cost of time spent learning a variety of control systems to satisfy customer networking requirements, according to an exclusive PW survey.

Networking still nascent: While half of respondents report that few or none of their installations in the last year were on netw
Networking still nascent: While half of respondents report that few or none of their installations in the last year were on netw

An exclusive survey of packaging machinery builders reveals that in the absence of standards machine builders are scrambling to “learn whatever the customer throws at us in a limited amount of time,” in the words of one respondent. Worse, customers appear reluctant to pay for extra time equipment manufacturers must often spend learning unfamiliar networking technologies. Respondents to this survey, conducted on Packworld.com, consisted exclusively of machinery builders, distributors, and integrators (see “Methodology,” p. 55). A survey published last month focused on packaging machine buyers (Packaging World, Sept. 2001, p. 39, or packworld.com/go/networking).

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