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Get a jump on your 2026 goals at PACK EXPO East. Put projects in motion, accelerate timelines and solve challenges—all in one trip to Philadelphia.

E-comm Consumer Study

Annual study shows that when it comes to picking which brands they want to shop with, consumers say that sustainable packaging is a key factor.

Survey shows how important sustainable packaging is to e-commerce shoppers.
Survey shows how important sustainable packaging is to e-commerce shoppers.

Dotcom Distribution has released its annual eCommerce consumer study. Two key packaging takeaways for packaging professionals:

Sustainable packaging is more likely to gain shoppers than any other environmental factor.

When asked what environmental factor would make them most likely to shop with a brand:

Annual Outlook Report: Workforce
Hiring remains a major challenge in packaging, with 78% struggling to fill unskilled roles and 84% lacking experienced workers. As automation grows, companies must rethink hiring and training. Download the full report for key insights.
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Annual Outlook Report: Workforce
Get a jump on your 2026 packaging & processing goals at PACK EXPO East.
Be the first to find what’s next in packaging & processing at PACK EXPO East. See new solutions from 500 exhibitors, uncover creative ideas for 40+ verticals and gain inspiration from free sessions on industry trends—all in one trip to Philadelphia.
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Get a jump on your 2026 packaging & processing goals at PACK EXPO East.