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Shane Burchett Appointed Global Customer Experience Director for Domino

Burchett will head up a team of specialists dedicated to driving Domino forward on its ongoing journey toward CX excellence.

The appointment comes after five years of work to reinforce the importance of CX across Domino’s global business operations, with strategic investments in people, processes, and technology.

With over 20 years of experience in the printing industry, Burchett joined Domino in September 2022 as Partner Programme Manager. Having successfully defined the partner program for Domino’s global distributors – reinforcing the company’s commitment to its distribution partners – Burchett was promoted to Global Customer Experience Director to deliver superior customer lifetime experience for Domino’s customers and partners.

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