Cushioning change gives Earthtones damage control

Earthtones, Inc., Tucson, AZ, a manufacturer of decorative ceramic tiles, had for years lived with a 15% damage rate for its tiles packed in 30-lb corrugated boxes.

Pw 14632 Earthtones1

The 6x6’’ tiles sell for about $15 apiece through a variety of channels from home improvement to gift to hardware stores. The tiles are packed on end, 26 to a corrugated case that is placed inside an outer corrugated shipper. Cushioning is used between the two cases.

“We used a thick, expensive air cushioning product to protect our tiles,” says general manager Brian Young. When the manufacturer discontinued producing the cushioning, Earthtones scrambled to find a replacement. Solutions like expanded polystyrene pellets, corrugated corners, and even newsprint couldn’t keep damage under 25% to 30%.

Don't miss Packaging Recycling Summit 2026
Where innovation meets sustainability. Join the leading forum for packaging recycling professionals, featuring cutting-edge solutions, expert insights, and the connections you need to advance the circular economy. Secure your spot today.
Discover More
Don't miss Packaging Recycling Summit 2026
Need help with your packaging project?
We’ve done the legwork to identify and vet experienced packaging and processing consultants you can contact directly for your next project. Decades of combined experience in packaging line engineering, machinery selection, package and materials development, and food processing operations.
See your advisor options now.
Need help with your packaging project?