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Rating systems integrators (sidebar)

Obstacles to integration

Respondents were asked to identify obstacles to successful line integration, which are ranked in the chart below. A few respondents added obstacles not listed in the question.

For example, an engineer for an international pharmaceutical maker in the Northeast had this to say. “The production perception is that integration creates more problems than it solves.” A production manager for another maker of pharmaceuticals said he sees FDA validation as an obstacle to successful integration.

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