The facility is also home to its newspaper mailroom and SAM software engineering center. In addition to housing $40 million in OEM replacement parts, the distribution center also features:
• A 97.5% next day shipment guarantee—supported by its close proximity to major trucking thoroughfares as well as international airports.
• A modern, state-of-the-art storage and retrieval system that uses 100% barcode technology.
• Seamless connection to Muller’s MPower website where customers can not only view available inventory, but place orders as well.
The Allentown facility also contains:
• Rebuild Center. With a comprehensive feeder and inserter rebuild program and more customers looking to maintain existing equipment, Muller’s Rebuild Center helps ensure that even legacy equipment can achieve optimum productivity and performance.
• Manufacturing Center. As it has in the past, the Allentown facility manufactures original Muller Martini inserting equipment, primarily for newspaper mailrooms. An announcement is expected shortly regarding a new technology which will also be built in Allentown.
• Demonstration Center. Customers can also take advantage of Allentown’s convenient location to experience live demonstrations of high-speed inserting equipment, typically running five days a week.
Muller’s modern Allentown distribution center is in keeping with their firm commitment to provide customers with the best, most expeditious support for its machines and technology. Muller’s service team currently numbers more than 100 factory certified engineers and parts specialists within North America alone.
Werner Naegeli, Muller Martini North America President and CEO, remarked, “Throughout the numerous changes and evolutions in our industry, our customers continue to rely on Muller machines and solutions to grow their business. With our expanded, state-of-the-art parts facility in Allentown, they’ll benefit from even more convenient access to the industry’s best parts and most responsive service team. What’s more, with our excellent parts staff and a modern retrieval system, we anticipate exceeding our 97.5% next day shipment guarantee.”
