Packagers and Processors Actively Searching for AI Applications

Packaging and processing professionals are looking to leverage more AI in their operations, with the technology showing promise in areas from quality control to inventory management.

Executives at the 2024 Top to Top summit said they want to apply AI technology to areas like process optimization, predictive maintenance, and quality control.
Executives at the 2024 Top to Top summit said they want to apply AI technology to areas like process optimization, predictive maintenance, and quality control.
PMMI Business Intelligence: 2024 Transforming Packaging and Processing Operations

There’s a new tool available to packaging and processing professionals in the form of artificial intelligence (AI). The one question is, how to use it?

That’s according to PMMI Business Intelligence’s 2024 report, “Transforming Packaging and Processing Operations,” which compiles the responses of industry executives at the 2024 Top to Top Summit. Participants indicated that most projects are in their infancy, often in the research and planning stages.

Asked about whether they were using or looking to use AI within their operations, most respondents said yes. Projects range from initial research to adoption of various AI systems across several different departments.

More than a third of respondents are not currently using AI, with many planning to do so in the future of keen to learn more about it. However, others remain skeptical. One respondent said they are “currently drafting a corporate policy governing the use of AI for work and/or on work computers.”

Another participant explained they “still need to understand how to apply [AI] and ensure security of information.”

List: Digitalization Companies From PACK EXPO
Looking for CPG-focused digital transformation solutions? Download our editor-curated list from PACK EXPO featuring top companies offering warehouse management, ERP, digital twin, and MES software with supply chain visibility and analytics capabilities—all tailored specifically for CPG operations.
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Annual Outlook Report: Workforce
Hiring remains a major challenge in packaging, with 78% struggling to fill unskilled roles and 84% lacking experienced workers. As automation grows, companies must rethink hiring and training. Download the full report for key insights.
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Annual Outlook Report: Workforce