Quality is the engine that drives the train of success coupled with going to market on innovation, says Jon McClure, Founder and CEO of ISO Poly Films. In the last three years, ISO Poly has invested in excess of $20 million to adhere to its mission statement and position the company to achieve their growth strategy. That’s money straight off the bottom line which is, in the belief of ISO Poly’s management, an investment you deliver to your customers through quality and innovation.
ISO, which recently completed its 10 year anniversary, utilizes a process to develop solutions that address the environmental and functionality challenges faced by their customers every day. This process begins with ideation discussions with the customer. From the ideation discussion, collaboration with the customer to determine the key critical to quality attributes is the next step followed by a pre-trial review with sales, technical, production and quality to insure all expectations are delivered. Once the trial is completed, a post mortem review is accomplished followed by the trial material being converted at the customer’s facility and then a recap of the success leads to commercialization at agreed to timelines and quantities.