SATO America, Inc: Labeling solution online service request form
SATO’s online service request form on SATOLabeling.com allows customers to request service, repair or regular maintenance 24/7 on SATO printers and cutter stackers.
Customers needing service can click the “Request Support” link in the
“Service & Support” navigation bar. Upon clicking “Submit”, the
customer will receive acknowledgement including a unique ticket number
via the customer’s email address. SATO Labeling will receive the
service request and dispatch a certified Printer Field Engineer to
resolve the issue during normal business hours.