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Article | August 6, 2010
Labeling solution online service request form
SATO’s online service request form on SATOLabeling.com allows customers to request service, repair or regular maintenance 24/7 on SATO printers and cutter stackers.
Customers needing service can click the “Request Support” link in the “Service & Support” navigation bar. Upon clicking “Submit”, the customer will receive acknowledgement including a unique ticket number via the customer’s email address. SATO Labeling will receive the service request and dispatch a certified Printer Field Engineer to resolve the issue during normal business hours.
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