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Article | January 31, 2004
Web Plus: Sites
New or enhanced Web sites
Dorner Manufacturing Corp.
This updated site is easier to navigate and is enhanced with descriptions that move users at their own pace through steps of choosing the right conveyor. “News that Moves” a 2-min video announcement that highlights products research and news was also added.
This enhanced site now gives users the
opportunity to download literature as well as watch online streaming video of the company’s products. This enables the company to better help customers troubleshoot machinery problems by guiding them through a video depicting how best to fix their problem.
Angelus Sanitary Machine Co.
The new Tech Talk feature on the Web site allows customers to ask service-related questions or to address machine problems they may have. A representative from Angelus promises to respond to inquiries within 24 hours.
This redesigned site is more user friendly and includes additional information such as a FAQ section for troubleshooting software issues or customer-service related issues such as policies for returns and ordering procedures.
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