Packaging Automation Forum: a blockbuster event
Hershey’s experience
Wagner related how back in the 2001-2002 time frame Hershey’s single vendor spec did not evolve to address the company’s new business needs. Mechatronic packaging machine design was beginning. Forcing compliance to their spec was causing cost increases delays issues with equipment suppliers and performance deficits. Conversely Hershey found its OEMs were migrating to a ‘one box’ solution from global control suppliers that integrated motion and logic.
In their reorganization Hershey sought to reduce leadtimes counter increased competition and readily redeploy assets to accommodate short product life cycles and a growing list of SKUs. Hershey management had developed an ‘increasing intolerance for mediocrity.’ The status quo simply did not support their new business model or future growth. In addition software updates were an administrative nightmare that cost hundreds of thousands of dollars annually added no value and in some cases didn’t even work.
As a result Hershey opened their spec to include multiple control suppliers held OEMs to performance guarantees required multiple levels of training to make the plants self-sufficient and made software updates part of the package. The successful control suppliers demonstrated a ‘willingness to work with Hershey to support their new reality culture and business requirements.’
Wagner says that there have been ‘no controls showstoppers in any of their fifty projects per year’ since the change. Leadtimes are shorter and equipment costs are reduced. He cited savings of $380 on one large project equating to millions of dollars per year. Controls engineers are working beyond stereotypical roles doing more projects with fewer resources acting as project managers working with processes and understanding mechatronics.
The new spec is actually quite stringent. Wagner says that Hershey carefully monitors the control suppliers on an ongoing basis paying attention to the amount of attention they give Hershey their global capabilities and market share growth technology advances and reinvestment in R&D.
Next: more forum perspectives
From Clos du Bois to Miller Brewing from AstraZeneca to Wyeth watch this space to learn how automation managers are ‘converting packaging operations into business decisions’ according to Miller’s Larry Trunek senior project implementation engineer.
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