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Article | March 31, 1999
Metsys Engineering (Eden Prairie, MN) now offers a training program specifically for Original Equipment Manufacturers (OEMs). The "Train-The-Service-Technician" program provides service technicians with the skills needed to prepare and present technical machine information to their audience.
The OEMs' expertise is supplemented with information about learning styles and presentation methods. A section about customer service is included.
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